Returns & Exchanges

At First Thing, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Simply initiate your request through our online portal to start your exchange or refund process.

1

Initiate Your Request

Log into our returns portal using your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging and securely attach the prepaid shipping label provided via email.

3

Drop Off Your Return

Take your package to any authorized carrier location or schedule a pickup at your convenience.

4

Receive Your Refund

Once our team inspects the returned garments, we will issue your refund to the original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing